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We have a 24/7 chat feature on our website. If it's not showing up for you maybe your country blocked it. Try using a proxy or VPN to see it.

We have no one to man Telegram. The support staff keeps track of everything within Intercom live chat. I'm not sure why Intercom is blocked on Vietnam internet.

Pricing is all on the website and with the BHW coupon you get 20% off the Multi-Hop. So it would be $180/mo.

Hello, I am going to send you a PM. Hello, I am going to send you a PM. Hello, I am going to send you a PM. While we are here to service our customers we want to always welcome honest feedback. We will do our best to respond to everyone and get more information in order to fix the issues...

They should. They are just standard USA cellular IP's from Verizon and AT&T.

DM Sent.

PM Sent with coupon code. We don't have control over verification. We use a 3rd Party software that uses algorithms to detect fraudulent activity. You only have to do the verification one time.

Yes you are correct, the picture shows we have 50 locations available for both single and multi packages. But the term single means as follows: One, not one of several. So when you order SingleHop and you log into your portal for the first time after paying for the service you have the ability...

Hi all --- Yes we had an outage for about 1 hour a few days ago. Everything was resolved quickly and we still have 99.9% uptime as this was a very small unplanned outage. Thank you all for your business.

I'm not quite what you mean. You must be subscribed to "SingleHop" plan. Our singlehop licenses provide you a with a proxy that is connected to only one of our available locations, chosen by you, without the ability to jump around to other locations for the duration of your subscription. Max...

You click on that chat bubble to get in touch with us. If the bubble isn't there it may be blocked in some countries which is beyond our control. Please connect to a VPN or a proxy and refresh the screen and you should see the bubble. It's on every page of our website as well as the proxy portal...

We only have USA proxies.

I'm sorry but we don't do BHW discounts on Single Hop.

Sent you a PM. Check your BHW mailbox.

This looks like Skype. We don't use Skype for support. Please use our 24/7 chat which is the bubble on the bottom right-hand corner of our website.

PM'd everyone above their coupon codes.

We sent you a coupon code. Check your DM.

We have people online 24/7 so there is no reason it would take 5 days. Send me a private message with your email and username and I will look up the chat on our side and see what the disconnect was.

We do not have Telegram. There are too many chat services to manage so we stick to BHW, email, and our live chat on the bottom right-hand corner on every page throughout the website.