I did answer you here in this sales thread, which is why you didn't receive any answer on your support ticket. Right now we are in contact per dm.
As for your results: The URLs that you provided and checked might not have any hidden backlinks pointing to them. Keep that in mind...
we're currently working on a fix to solve this issue. This will be fixed at latest tomorrow. You will receive additional days to your subscription to offset your loss.
Soon this will be a thing of the past because we will soon finish our new Linxact website with a completely new...
Thank you for your interest in Linxact!
We‘re using a crawler that travels through the whole WWW to harvest domains. We then apply filters to reduce our crawling costs because the WWW is huge. We‘re mainly filtering Asian websites. Everything else stays in. So yes, we also crawl .info domains...
we fixed this issue 3 hours after your inquiry to our support. I'm sorry for the inconveniences! You will receive 3 additional days of your subscription.
The Data Scientist
Edit: Check your account. Three additional days have been added to your account.