[help] Problem with Digital Ocean VPS

alice252293 · Jul 17, 2019

I know know, Why dont I contact the support right?. I did 2 days ago but it seems like it's unmanaged VPS. They have not replied me back yet.
I created VPS on DG VPS. I had trouble when I was trying to connect my server using Putty. I deleted and reinstall my droplet 10 times. After 10th time, They did not send me email to get my ip, pwd. Anyone ?

TNT2008 · Jul 23, 2019

alice252293 said:
I know know, Why dont I contact the support right?. I did 2 days ago but it seems like it's unmanaged VPS. They have not replied me back yet.
I created VPS on DG VPS. I had trouble when I was trying to connect my server using Putty. I deleted and reinstall my droplet 10 times. After 10th time, They did not send me email to get my ip, pwd. Anyone ?

I also encountered the same problem.

Stitches and Burns · Jul 23, 2019

Why not use Runcloud or Serverpilot?

demoownz · Jul 23, 2019

alice252293 said:
I know know, Why dont I contact the support right?. I did 2 days ago but it seems like it's unmanaged VPS. They have not replied me back yet.
I created VPS on DG VPS. I had trouble when I was trying to connect my server using Putty. I deleted and reinstall my droplet 10 times. After 10th time, They did not send me email to get my ip, pwd. Anyone ?

What is the "problem" though? Just saying you cant connect isnt helpful to debug the problem.

Technabyte · Jul 31, 2019

There is no way we can help you with this since it seems like it is an issue with Digital Ocean. I would try to contact them via their social media channels if they are not replying to your support tickets. This is one disadvantage with unmanaged hosting. Normally support is much worse than managed hosting.

Gogol · Jul 31, 2019

alice252293 said:
I know know, Why dont I contact the support right?. I did 2 days ago but it seems like it's unmanaged VPS. They have not replied me back yet.
I created VPS on DG VPS. I had trouble when I was trying to connect my server using Putty. I deleted and reinstall my droplet 10 times. After 10th time, They did not send me email to get my ip, pwd. Anyone ?

What problem do you face when you try to connect through puTTY? Provide some details?

[help] Problem with Digital Ocean VPS

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